Welcome to Grapevine Marketing LLC (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our digital marketing services.
Handling of Client Data and Confidential Information
As a digital marketing agency, Grapevine Marketing may access confidential business information, advertising accounts, analytics platforms, customer lists, and campaign assets on behalf of clients. We treat all client data as confidential and use it only to perform agreed services, improve campaign performance, and meet contractual obligations. We do not sell client data to third parties.
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate a person, including name, email address, phone number, company name, and billing details submitted through our contact forms or service agreements.
What Personally Identifiable Information Is Collected?
We may collect basic profile information from all visitors to our Site, such as browser type, device information, and pages viewed. We may collect additional information from prospective and current clients, including contact details, business information, marketing goals, and communications submitted through forms, email, or phone.
How Does the Site Use Personally Identifiable Information?
We use Personally Identifiable Information to respond to inquiries, provide proposals, deliver marketing services, manage client relationships, improve our website experience, send service-related updates, and comply with legal obligations. We may also use aggregated, non-identifying data to analyze website performance and improve our offerings.
Security of Campaign Data and Analytics
All digital marketing campaign data, analytics, reports, and strategic documents created by Grapevine Marketing LLC on behalf of a client are considered confidential. Access is limited to authorized team members and systems required to perform services. While we implement reasonable administrative, technical, and organizational safeguards, no method of transmission over the Internet is completely secure.
How Is Personally Identifiable Information Stored?
Personally Identifiable Information collected by Grapevine Marketing LLC is stored on secure systems and reputable third-party platforms used for CRM, project management, analytics, and communications. We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Are Cookies Used on the Site?
Cookies and similar technologies may be used to remember preferences, analyze traffic, and improve site functionality. Visitors who do not wish to have cookies placed on their devices should configure their browser settings before using the Grapevine Marketing LLC website. Some features may not function properly if cookies are disabled.
How Does Grapevine Marketing Use Login Information?
Grapevine Marketing LLC uses login information, including IP addresses, internet service providers, browser types, and referring URLs, to analyze trends, administer the Site, track user movement, and gather broad demographic information for internal business purposes.
How Can Visitors Correct Any Inaccuracies?
Visitors and clients may contact us to review, update, or request deletion of Personally Identifiable Information where permitted by law. We will respond to reasonable requests within a practical timeframe. Please email [email protected] or call +1 (337) 281-0201.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, rectify, erase, restrict processing, object to processing, and request data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise applicable rights, contact Grapevine Marketing using the information below.
Compliance With Laws
We will disclose Personally Identifiable Information when required to comply with a court order, subpoena, lawful government request, or to protect our rights, clients, employees, or the public. We may also disclose information to service providers who assist us in operating our business, subject to confidentiality obligations.
What Happens If the Privacy Policy Changes?
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy. We encourage visitors to review this page periodically.
Links
The Grapevine Marketing LLC website may contain links to other websites. We are not responsible for the privacy practices or content of linked sites and encourage you to read the privacy statements of each website you visit.
Contact Us
If you have questions about this Privacy Policy, contact Grapevine Marketing LLC at 1230 Sunny Ridge Dr, O'Fallon, MO 63366, by email at [email protected], or by phone at +1 (337) 281-0201.